Frequently Asked Questions

Everything you need to know about shopping with Underground Clothing.

What is the standard shipping time for domestic orders?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy for street apparel?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that limited edition drops may have specific return restrictions noted at checkout.

How do I know which size will fit me best?

Each product page includes a detailed size guide with measurements. Our 'Underground' fit tends to be slightly oversized; we recommend sizing down if you prefer a more tailored look.

Do you offer international shipping?

Yes, we ship worldwide. International delivery times vary by location but generally take between 7-14 business days. Custom duties and taxes are the responsibility of the customer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments ethically produced?

Absolutely. We partner with manufacturers who prioritize fair labor practices and sustainable sourcing. Quality and integrity are at the core of every piece we design.